You may find the answer to your question in the FAO's below.

If you would like help troubleshooting a problem, please e-mail us. In your message, please provide as much of the following information as possible:

• Which of WMHT's streams are you having trouble with? (Windows Media or MP3, which station).
  
• What is your connection speed to the internet? (Modem, T1, DSL, etc.)
• On what platform does your computer run? (Mac OS 9, Windows 2000, Linux, etc.)
• What audio player (and version) are you using? (WinAmp, Real Audio Player, iTunes, Windows Media Player, etc.)

Frequently Asked Questions

How do I listen to the MP3 stream?
How can I bookmark WMHT-FM's audio streams?
What audio is available online?
What do I need in order to listen to WMHT-FM's live stream?
Sometimes the sound cuts out when I listen to the live stream. Why?
I have the hardware and software I need, but I am not able to connect to the WMHT stream. What can I do?

MP3 is a popular audio format which plays in lots of different audio players, so more people can easily listen to WMHT-FM and WEXT online. Real Player will plays the MP3 stream, but you don't have to have Real Player - you can listen with any MP3 player. If you use Windows Media Player, choose the Windows audio stream. For most any other player, choose the MP3 stream. return

How can I bookmark WMHT-FM's audio streams?

Windows Users: Drag the link to your desktop or right click on a stream link, select "Save Target As" or "Add To Favorites."

Mac Users: Drag the link to your desktop or control-click and select "Download link to disk" or "Add to Favorites." return

What audio is available online?

WMHT-FM and WBKK is streamed live online, which means you can access current programming. Recording industry laws prevent us from archiving our music programs. return

What do I need in order to listen to WMHT-FM's live stream?

WMHT-FM and WEXT are streamed in two formats: Windows Media and MP3. Since you're reading this page, you're probably at a computer that has an internet connection. The computer must also have a sound card, and speakers or headphones.

To listen to our MP3 streams, you need one of the many audio players that can play MP3 format streams. Our favorite of the free MP3 players is Apple's iTunes (it plays on Windows too, not just Macintosh). There are also free versions of WinAmp and Real Player. Follow any of these buttons to download the free MP3 audio player of your choice:

Download iTunes
Download WinAmp
Download Real Player

To listen to our Windows Media streams, we recommend you download the latest version of Windows Media Player for your operating system. It's free, and there are versions for both Windows and Macintosh.

Download Windows Media Player

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Sometimes the sound cuts out when I listen to the live stream. Why?

Usually this means there are temporary problems on the internet somewhere between our audio servers and your computer - it often resolves itself within a few minutes. You may also hear interruptions in the audio if there is a problem with your computer hardware or software, or if your internet connection is very slow. return

I have the hardware and software I need, but I am not able to connect to the WMHT streams. What can I do?

It is possible that 'all lines are busy', which is why it is important that users disconnect from the stream when they are finished listening, or are away from their computers. Please try back later. If you continue to experience problems, please let us know.

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